Symptom
The user can't find the CDS booking in his/her trip library.
If Request is enabled, the request was not created.
But the booking is confirmed by HRS and the payment is done.
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Environment
Direct Connect > Hotel > CDS
Product
Concur Travel all versions
Keywords
The client has an expense for a hotel booking done in Concur with CDS but the booking does not appear in Concur Travel or Request. , KBA , CON-MOB-TRV-HTL , Hotel , Problem
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