SAP Knowledge Base Article - Preview

3817290 - Why is my hotel booking confirmed with CDS but not visible in Concur ?

Symptom

The user can't find the CDS booking in his/her trip library.
If Request is enabled, the request was not created.
But the booking is confirmed by HRS and the payment is done.


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Environment

Direct Connect > Hotel > CDS

Product

Concur Travel all versions

Keywords

The client has an expense for a hotel booking done in Concur with CDS but the booking does not appear in Concur Travel or Request. , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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