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3817408 - Why am I receiving error message HSReservationError when submitting reserve for Direct Connect Hotel booking?

Symptom

I am unable to book a Direct Connect hotel as I am getting an error: "We're Sorry...We encountered an issue that prevented us from completing your request.''We were unable to book your hotel due to the following error from the reservation system. These data may help you (or client support) diagnose the problem: ID: HSReservationError"

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

Users unable to complete booking of Direct Connect Hotel. , KBA , CON-CA , Cross Applications , CON-MOB-TRV-HTL , Hotel , Problem

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