3817519 - Who makes changes to the Hotel Direct Connect Preference levels we see in Concur Travel search results?

We are trying to remove through Hotel Manage Discounts area specific hotels, but they are still showing up in hotel searches in Concur with the original "Less Preferred Hotel" preference.

The hotels are for Direct Connect vendors.

Client would like to have a reference to specific hotels Preference removed; Less Preferred Hotel , KBA , CON-SRV-TRV-ADM-IDH , Import Hotel Discounts , CON-MOB-TRV-HTL , Hotel , Problem