SAP Knowledge Base Article - Preview

3817522 - Why am I getting an error due to incomplete passport information when it is completed in my profile?

Symptom

While searching for any segments flight/hotel/car, a user gets the below error message after clicking the search


User-added image


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

When trying to book a flight, the user gets the below error message after clicking search , KBA , CON-TRV-ADM-USR-PRO , Profile , Problem

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