SAP Knowledge Base Article - Preview

3817677 - Why is the field EXTENDED_REQUEST_ID greyed out when I am creating a request using the SAP Concur mobile app?

Symptom

We have a field in the request header called "Extension of" (field EXTENDED_REQUEST_ID). When I create a request using the web version of SAP Concur, I am able to modify this field, selecting a request I have created previously. When I try to create a request using the SAP Concur mobile app, this field is greyed out and I can't select a request.


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Environment

Concur Request > Mobile - Request

Product

Concur Request all versions

Keywords

KBA , CON-MOB , Concur Mobile , Problem

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