SAP Knowledge Base Article - Preview

3817683 - Why Hotel rules and cancellation policy states RATE POLICY OVERRIDES HOTEL GENERAL POLICY FURTHER DOWN

Symptom

Why hotel cancellation policy showing in Concur is different from Amadeus GDS? A verbiage "RATE POLICY OVERRIDES HOTEL GENERAL POLICY FURTHER DOWN" is showing.
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Environment

Travel > GDS

Product

Concur Travel all versions

Keywords

Users trying to book hotels and the cancellation policy states that the "rate policy overrides hotel general policy further down". , KBA , CON-SRV-TRV-ADM-AMA , Test Amadeus , CON-MOB-TRV-HTL , Hotel , Problem

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