SAP Knowledge Base Article - Preview

3817708 - Warning: ATTENTION! "We were able to complete your booking in the Travelfusion system with confirmation number...."?

Symptom

User receives a warning message during a Travelfusion booking in Concur Travel.    

ATTENTION!
We were able to complete your booking in the Travelfusion system with confirmation number XXXXXX, but could not pass this information on to the travel agency. Your ticket should be issued. You should be receiving a confirmation email from Travelfusion. Please do NOT try this booking again as you will end up with two tickets. Please contact your travel agency for further assistance.


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Environment

Direct Connect

Product

Concur Travel all versions

Keywords

When booking a flight via Travelfusion, user received a warning message that Concur was able to complete the booking but could not pass this information on to the travel agency. This can be due to connection issues between the GDS, Concur and Travelfusion, or other specific errors. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem

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