3817747 - Error: Failed to queryForList - id [hierarchy.getNewEmpHierarchyPathKeys], parameterObject [{segval1=xxxx}]. Cause: com.ibatis.common.jdbc.exception.NestedSQLException: --- The error occurred in com/concur/midtier/data/dao/hierarchy.xml. ---

Symptom

The customer uploaded the Employee Details via User Import and would like to fix the error below.
User-added image

Environment

Expense - Unspecified - Expense

Product

Concur Expense all versions

Keywords

Import user Error :Failed to queryForList - id [hierarchy.getNewEmpHierarchyPathKeys], parameterObject [{segval1=xxxx}]. Cause: com.ibatis.common.jdbc.exception.NestedSQLException: --- The error occurred in com/concur/midtier/data/dao/hierarchy.xml. --- , KBA , CON-CA-ADM-USR , User Administration , CON-EXP-EXP , Expenses , Problem

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