SAP Knowledge Base Article - Preview

3817866 - [SAMLv2] Authentication via SSO - Error: Sorry, something went wrong

Symptom

Our SSO configuration is in the new SAMLv2 SSO tool. When we are trying to login to Concur via SSO, we are receiving an error with an ID code to provide to Support. How can this be resolved?

Error page stating, "Sorry, something went wrong. Please provide the following ID to support:" followed by an ID code in Red


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Environment

Single Sign-on

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

Error received when attempting to Login to SAP Concur. Our SSO configuration is in the new SAMLv2 SSO Tool , KBA , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , Problem

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