3817896 - Why aren't any results displayed in the Travel Details section when I select "Book Travel" from a pending booking request?

When initiating a new request, users have the ability to incorporate anticipated expenses. These options are presented in alignment with their specific request policy settings, particularly within the Segment Types and Expense Types tabs. It's important to note, however, that only segment types can be designated as "Managed by the agency". If you include a car rental from the expense types list in your request, you should be aware that you will not receive booking options upon redirection to the Concur Travel module.

Upon receiving the "Approved - Pending Booking" status for my request, I proceed to select the "Book Travel" option. However, I encounter an issue where no information populates within the Travel Details section. , KBA , CON-EXP-TRS , Trip Segments / Reservations , Problem