SAP Knowledge Base Article - Preview

3817907 - Why am I directed to the User Information Confirmation page when I attempt to access the Concur Support Portal site?

Symptom

I am trying to view cases on my Concur Support Portal site but I am being directed to the User Information Confirmation page instead and not sure what to do next.




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Environment

Expense > Unspecified - Expense

Product

Concur Expense all versions

Keywords

A Concur user is is being directed to the User Information Confirmation instead of being able to view his current cases in the Concur Support Portal site. , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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