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SAP Knowledge Base Article - PreviewSymptom
If you are unable to reproduce the error message on your end, this means that the user's network firewall settings is blocking the use of the Co-Browse tool.
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Environment
Expense > Concur Support Portal
Product
Concur Expense all versions
Keywords
I am receiving the following error message when trying to use the Co-Browse Tool: 'Unable to start a session at www.glance.net (colo select connection)'. , KBA , CON-CA-ADM , Administration , CON-EXP-EXP , Expenses , Problem
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