Symptom
Upon checking the service logs, the following error message is captured:
ProfileError desc="Bad profile move -- Generated from XSL">
<FormatText> Concur Travel found invalid data in your travel profile stored in the reservation system. <p>If you need to book this trip before your profile data can be fixed, please contact your travel agent for assistance.</p> <pre>NPDCTxxxxxxxxxxxxxxxx::PNRBuilder service communication timeout.</pre> </FormatText>
<ID>GenericProfileMoveError</ID>
Read more...
Environment
Product
Keywords
The "Builder service communication timeout" message can be associated with a global outage in the SABRE profile handling process on SABRE side. , KBA , CON-TRV-ADM-USR-PRO , Profile , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview