SAP Knowledge Base Article - Preview

3818141 - Error "We were able to complete your reservation in the HotelService system with Confirmation number:CC0000000001, but could not pass this information on to the travel agency. Please do NOT try this booking again as you will end up with two reservations"

Symptom

I was trying to book a hotel (HotelService) on Concur, however, after pressing Reserve Hotel and Continue received an error, saying "We were able to complete your reservation in the HotelService system with Confirmation number:CC000000001, but could not pass this information on to the travel agency. Please do NOT try this booking again as you will end up with two reservations"


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

I tried to book a hotel, but received an error "We were able to complete your reservation in the HotelService system with Confirmation number:CC0000000001, but could not pass this information on to the travel agency. Please do NOT try this booking again as you will end up with two reservations" , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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