SAP Knowledge Base Article - Preview

3818216 - Why does the hotel segment in my Request created from a travel booking show the right city name but incorrect state name?

Symptom

I booked a trip in Concur Travel that contained a hotel.  When my request was created after my booking, the hotel segment shows the wrong city; it's a city with the same name, but in a different state.  For example, I booked in Fremont, California, but in Request it shows Fremont, Michigan.  What has caused this and how can it be fixed?


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Environment

Concur Request > Booking with Concur Travel

Product

Concur Request all versions

Keywords

Hotel segment created from Request has wrong city (correct city name but a city with the same name in a different state was chosen). , KBA , CON-CA-ADM , Administration , Problem

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