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3818263 - Upload SSO Metadata failed: "Sorry, we were unable to save your IdP metadata. Please try again. If the issue persists, please contact Concur Support with correlation_id xxxx for additional help."

Symptom

We are trying to upload a Metadata file under Manage Single-Sign On page, but we are having the following error message: Sorry, we were unable to save your IdP metadata. Please try again. If the issue persists, please contact Concur Support with correlation_id xxx for additional help. What's causing this error?

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Environment

Expense > Single Sign On

Product

Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions

Keywords

KBA , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , Problem

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