3818298 - Error in Logs: "We were unable to book your hotel due to the following error from the reservation system:</FormatText> <MessageParam type="text" name="0"><br/>INVALID /NM- FORMAT<br/>GUEST NAME IS NOT ENTERED OR NOT VALID PROFILE ID GIVEN"

Traveler is attempting to book a reservation at an Omni Hotel but cannot complete the booking process; they receive the above error when trying to reserve their room. This means that the name on the Frequent Guest number does not match the name in the SAP Concur Travel Profile.

Traveler is unable to book a hotel in SAP Concur, receives an error instead , KBA , CON-MOB-TRV-HTL , Hotel , Problem