SAP Knowledge Base Article - Preview

3818344 - Why does my air segment in expense have a different cost than I paid after doing an exchange?

Symptom

I booked an air segment and an exchange was done.  Because of the exchange, I didn't pay any out of pocket cost.  However, when my trip segment came into expense, it showed the total cost of the ticket.  Why did this happen when I didn't actually pay anything?


Read more...

Environment

Expense > Travel Data Integration with Expense

Product

Concur Expense all versions

Keywords

Air segment amount in Concur Expense is greater than amount user paid after exchange , KBA , CON-EXP-TRS , Trip Segments / Reservations , CON-EXP-EXP , Expenses , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.