Symptom
I booked an air segment and an exchange was done. Because of the exchange, I didn't pay any out of pocket cost. However, when my trip segment came into expense, it showed the total cost of the ticket. Why did this happen when I didn't actually pay anything?
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Environment
Expense > Travel Data Integration with Expense
Product
Concur Expense all versions
Keywords
Air segment amount in Concur Expense is greater than amount user paid after exchange , KBA , CON-EXP-TRS , Trip Segments / Reservations , CON-EXP-EXP , Expenses , Problem
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