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3818363 - Error in logs: "16FINVLD NUMBER OF CHARACTERS THIS FIELD 'XXX'-"

Symptom

When trying to book Amtrak I get an error message saying "We're Sorry… We encountered an issue that prevented us from completing your request. We're sorry, we were unable to book this rail trip. Please try again. If you continue to experience problems, please contact your company's Travel Administrator or Travel Agency."

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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

I am unable to book Amtrak and get an error message saying SAP Concur was unable to book my rail trip. , KBA , CON-CA , Cross Applications , Problem

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