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SAP Knowledge Base Article - PreviewSymptom
I tried to book a hotel with HRS, but when clicking on Reserve Hotel and Continue I receive the error "We've encountered an issue..."
Checking in the logs I can see the following error returned by HRS:
CRS_BRF_INTERNAL_ERROR_BOOKING: CRS Booking failed. Contact CRS Technical Team
Read more...
Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
When checking the logs I see the error CRS_BRF_INTERNAL_ERROR_BOOKING: CRS Booking failed. Contact CRS Technical Team , KBA , CON-MOB-TRV-HTL , Hotel , Problem
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