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3818425 - Why are receipts not showing under my available receipts?

Symptom

One or more users are reporting that they are not seeing their available receipts, even though the users have uploaded them. How can they locate their available receipts? 

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Environment

Expense > Imaging/Receipts (Not E-Receipts)

Product

Concur Expense all versions

Keywords

Receipts cannot display under available receipts and view available receipts section , KBA , CON-EXP-ADM-IMG-STG , Image Settings , CON-EXP-EXP , Expenses , Problem

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