SAP Knowledge Base Article - Preview

3818485 - Why was my request auto-approved at the Cost Object Approval step if the Expired Time Action is set to "Send back to the employee"?

Symptom

In the Cost Object Approval step of a workflow, the only supported action when the approval time expires is to skip to the next step, regardless of the action defined in the workflow general settings. However, it's important to note that if another option is set as Expired Time Action at the general settings level, that action will occur after the request has reached its expiration limit for all steps except for the Cost Object Approval step. This behavior is intentionally designed by the system.


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Environment

Concur Request

Product

Concur Request all versions

Keywords

I'm wondering why my request, which has an expired approval, is being automatically approved at the Cost Object Approval step, even though I have set the Expired Time Action to "Send back to the employee". , KBA , CON-EXP-ADM-WFL-WL , Workflow , Problem

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