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SAP Knowledge Base Article - PreviewSymptom
User got this general error message when booking a trip:
We're Sorry...
We encountered an issue that prevented us from completing your request.
Read more...
Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
User got a general error message during booking process. In the transaction logs the following error has been captured: Card City/Town contains invalid characters , KBA , CON-CA-USP , User Profile , Problem
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