SAP Knowledge Base Article - Preview

3818576 - Why classic and flex fares are not displayed in Concur Travel, while available in Amadeus?

Symptom

Classic and flex fares are not displayed in Concur Travel, while it shows available in the Amadeus Reservation System (GDS). For other fares we have all family fares proposed, so why for one flight we are getting all family fares and for other we have only economy light Y51LGT0G and economy YCR38HN? In GDS we have Y51CLS0G and Y51FLX0G available and those fares are not being offered in the tool? Why?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Users are unable to see the branded fares correctly displayed in Concur Travel , KBA , CON-CA-ADM , Administration , CON-CA , Cross Applications , Problem

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