SAP Knowledge Base Article - Preview

3818583 - Why do I get this error while exchanging a ticket - “We have experienced issues while attempting to exchange your flight”?

Symptom

When I am trying to do an exchange and Concur Travel returned an error after clicking on Reserve Flight and Continue button.
We encountered an unknown error trying to change your flights

err


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Environment

Concur Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

Error while ticket exchange stating - We encountered an unknown error trying to change your flights. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA , Cross Applications , Problem

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