3818622 - Why flights are not displayed in my round-trip search, but bookable via an agent?

In certain scenarios, travelers report that flights they expect to see (based on airline availability) are not returned in Concur round-trip search results. However, when contacting a travel agent, the same flight can be found and booked without issue. This discrepancy typically relates to how certain airlines provide flight content to the booking system.

Travelers may notice that some flights do not appear in their search results in Concur, especially for round-trip itineraries, but these same flights can be booked by an agent. This article explains why this happens and what can be done to resolve or work around the issue. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-SRV-TRV-SBR , TwsSabre Test , Problem