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SAP Knowledge Base Article - PreviewSymptom
We are unable to complete a Trainline booking and, at the end of the booking attempt, we are receiving the message below:
Sorry, something went wrong.
"An unexpected internal error occurred. Please contact your company administrator"
In the New Concur Travel Logs, we find the error:
"id": "CustomFields.ValidationErrors",
"message": "Required field is missing."
"message": "Required field is missing."
Read more...
Environment
Travel > Direct Connect
Product
Concur Travel all versions
Keywords
User unable to complete Trainline booking due to required custom fields missing. , KBA , CON-SRV-TRV-RAL , Rail , Problem
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