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3818654 - Why was I charged a no show fee for my hotel that provided a cancellation confirmation number when it was cancelled via Concur?

Symptom

Why was I charged a no show fee for my hotel that provided a cancellation confirmation number when it was cancelled via Concur?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

A hotel booked via GDS was cancelled via the GDS, a cancellation number was provided and the hotel charged a no-show fee. , KBA , CON-CA-ADM , Administration , CON-EXP-EXP , Expenses , CON-MOB-TRV-HTL , Hotel , Problem

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