3818662 - Why we are able to find required flight options only under Multiple section in search Matrix?

Carriers operating under codeshare agreements do not appear in the single carrier results within the Concur search matrix. Instead, they can be located in the "Multiple" carrier section of the search matrix.

For instance, if you're searching for Emirates flights from CVG to DXB and the route involves multiple airlines, you might find that United Airlines operates the CVG to ORD leg, and only the ORD to DXB leg is operated by Emirates. In this case, you should select the "Multiple" option from the search results matrix. This selection will include Emirates as a bookable option.

The required airline options appear under a single carrier in the GDS. However, in Concur, we found them listed under multiple carriers. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , Problem