3818685 - How can I access the File Export Configuration?

We have allowed our Extract job for File Export Configuration according to the article Why am I getting the message "A custom File Export Configuration cannot be defined since no file extract definitions have been set up as customizable"?, however, our Admin still can't see that page available. What should we check?

How to access the File Export Configuration page? What is the necessary user Permissions/Roles?. , KBA , CON-EXP-ADM-EXE , Expense Type Export , CON-CA , Cross Applications , CON-CA-TLS-IEM-JOB , Scheduled Jobs , Problem