SAP Knowledge Base Article - Preview

3818717 - Why am I receiving an Error: "The setup for virtual payment with Conferma is not valid. Please contact your travel fulfillment agency"?

Symptom

I received an error message when booking my hotel that indicated something was wrong with the Conferma Virtual Payment Credentials
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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

User receives error when attempting to book a hotel that says "the set up for virtual payment with Conferma is not valid" , KBA , CON-CA-ADM , Administration , Problem

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