Symptom
The user has a cash advanced issued with no expenses against it and when he tries to apply it to an expense report it’s not available under Available Cash Advances. Furthermore, the available balance shows as “0” under Cash Advance Admin.
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Environment
Concur Expense > Cash Advance
Product
Concur Expense all versions
Keywords
An issued cash advance is showing a zero balance even though it has not yet been used. , KBA , CON-EXP-CAV , Cash Advance , Problem
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