3818768 - Indicator "Partner Differs From Header" in item of sales order for service doesn't reset

In the item level of a sales order for service (order type SO01), the partner, e.g.: payer, is changed and the indicator "Partner Differs From Header" is changed. However, after reverting it back to the same partner as the header, the indicator keeps checked.

SAP S/4HANA Cloud Public Edition

1. Open the Manage Sales Orders - Services (F0804) app.
2. Choose a service order.
3. Enable edit mode.
4. At item level, change the Payer to a value that differs from the header value.
5. Observe that the "Partner Differs From Header" indicator is now checked.
6. Revert the item-level Payer back to the original value and save the order.
7. Observe that the item partner is still flagged with "Partner Differs From Header".

The "Partner Differs From Header" indicator is set whenever an item partner is changed.

The system is behaving as expected. Even if reverting back to the original header partner, the indicator cannot be reset.

SAP Help Portal - Manage Sales Orders - Services

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