SAP Knowledge Base Article - Preview

3818774 - Why did the travel agency not receive the Agency Last Approval Notification email for Request with self-booked segments?

Symptom

When a request gets fully approved, I expect an email notification to be sent to our Travel Agency so that they can validate the trip. Why is this email not always sent?


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Environment

Concur Request > Workflow

Product

Concur Request all versions

Keywords

A request was fully approved, but despite having the notifications set up correctly, no email was sent to the Travel Agency. , KBA , CON-EXP-ADM-WFL-WL , Workflow , Problem

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