Symptom
A user is trying to use the Concur Mobile App, but they are getting a message about adding their Credit Card information in order to update/download the app. Why is this happening and does Concur require Card information in order to use the app?
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Environment
Expense > Mobile - Expense
Product
Concur Expense all versions ; Concur Invoice all versions ; Concur Request all versions ; Concur Travel all versions
Keywords
The client would like to know does the Concur Mobile App charge any fees in order to use the app? , KBA , CON-MOB , Concur Mobile , Problem
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