3818838 - Why is NetSuite Removing SOAP Web Services?

Oracle NetSuite has scheduled the gradual removal of OSAP web services from the product as part of ongoing efforts to provide modern integration channels. You are receiving this email because the SOAP web services feature is enabled in one of your production NetSuite accounts

please see below. As per this table, the current Netsuite connector used between Concur and Netsuite - 2022.1 is unsupported end point. It calls for taking action by your team on priority.

The following table shows the endpoint version and its status with every NetSuite release:

S: Supported endpoint

U: Available endpoint without support

" – ": Disabled, unavailable endpoint
Endpoint Version/
NetSuite Release 2025.2 2026.1 2026.2 2027.1 2027.2 2028.1 2028.2
2025.2 S S S S S S –
2025.1 S S S S U U –
2024.2 S S S S U U –
2024.1 S S S U U U –
2023.2 S S U U U U –
2023.1 S U U U U U –
2022.2 U U U U U U –
2022.1 U U U U U U –
2021.2 U U U U U U –
2021.1 U U U U U – –
2020.2 U U U U – – –
2020.1 U U U – – – –
2019.2 U U – – – – –
2019.1 U – – – – – –
2018.2 – – – – – – –

The following table shows the endpoint version and its status with every NetSuite release: , KBA , CON-INT , Integrations , Problem