3818858 - Data Retention Issue with Deleting Records When Using "Year-End" Time Basis

There is a known system limitation that affects record deletion when the "Year-End" time basis is selected.

When deleting more than 50,000 records with the "Year-End" time basis:

• The deletion process may become unstable.
• No error message is displayed.
• The system simply stops deleting records without notification.

A known issue occurs when using the Data Retention "Year-End" time basis—deleting over 50,000 records may fail without error. No fix or workaround is currently available. To avoid this, switch to the "Record Anniversary" time basis. , KBA , CON-CA-ADM , Administration , Problem