SAP Knowledge Base Article - Preview

3818862 - Why is the Trip Status not updated in Concur Travel when reservation is Changed/Cancelled offline?

Symptom

Why is a user's booking that was canceled offline not showing the Trip Status as Withdrawn?


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Environment

Travel > Reporting

Product

Concur Travel all versions

Keywords

The Travel Agency cancelled a trip offline, and the Trip Status in Trip Library was not updated to Withdrawn. , KBA , CON-EXP-TRS , Trip Segments / Reservations , CON-SRV-TRV-SUP-PAC , PNR Acquisition , CON-SRV-TRV-TLI , Trip Library , Problem

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