SAP Knowledge Base Article - Preview

3818896 - Why was a request not generated from the booking process (unfinished booking in Travel)?

Symptom

The booking was made through Concur Travel, but no corresponding request was created. One possible explanation for this occurrence is that occasionally users neglect to finalize the booking process in travel, which is a necessary step in order to generate the request.


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Environment

Concur Request > Booking with Concur Travel

Product

Concur Request all versions

Keywords

The user appears to have made a reservation via Concur Travel; however, it seems that no corresponding request was generated as expected. What are the potential reasons why this might have occurred? , KBA , CON-EXP-TRS , Trip Segments / Reservations , Problem

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