3818907 - Error in logs: ".SSR NOT VALID FOR THIS AIRLINE.NOT ENT BGNG WITH 3CLID"

Symptom

When booking a trip, the following error message appears right after hitting the Search button starting with:

"Sorry, something went wrong. We have encountered a problem with your travel profile..."

In transaction logs the following error is captured:

".SSR NOT VALID FOR THIS AIRLINE.NOT ENT BGNG WITH 3CLID/XXX"

Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

When booking travel a generic error message is displayed. In GDS logs the following error message is captured: ".SSR NOT VALID FOR THIS AIRLINE.NOT ENT BGNG WITH 3CLID" , KBA , CON-CA-USP , User Profile , Problem

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