SAP Knowledge Base Article - Preview

3818931 - Error in logs: "18|Presentation|Serializing/Deserializing error: [type = DataElement] [name = longFreeText] [Error = Wrong data format (an, n, etc)]"

Symptom

The user gets an error when booking travel. When saving the profile, the following error appears:

User-added image

This error message is captured in the logs:

18|Presentation|Serializing/Deserializing error: [type = DataElement] [name = longFreeText] [Error = Wrong data format (an, n, etc)]


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

User gets an error when saving the profile. In GDS logs the following error message is captured: "18|Presentation|Serializing/Deserializing error" , KBA , CON-SRV-TRV-ADM-FIN , Finishing Template Editor , CON-SRV-TRV-ADM-AMA , Test Amadeus , CON-CA-ADM-USR , User Administration , Problem

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