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3818952 - Error in logs: "INVALID FORMAT/NOT ENTERED/ PBN/..."

Symptom

Scenario 1:

When booking a trip, the following error message appears right after hitting the Search button starting with:

"Sorry, something went wrong. We have encountered a problem with your travel profile..."


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Scenario 2:

When I save the Traveler Profile I see a generic error saying:

"Concur saved your profile to the database but was unable to save it to the reservation system. Please contact SAP Concur support and share the following correlation ID code: XXXXXXXXXXX And here is the request ID code for the error: XXXXXXXXXXX"


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In transaction logs the following error is captured:
INVALID FORMAT/NOT ENTERED/ PBN/...


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Environment

Travel > Profile

Product

Concur Travel all versions

Keywords

When I save the Traveler Profile or when I try to book a trip I see a generic error. In the transaction logs there is an error saying: "INVALID FORMAT/NOT ENTERED/ PBN/..." , KBA , CON-CA-USP , User Profile , CON-SRV-TRV-ADM-AMA , Test Amadeus , Problem

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