Symptom
Scenario 1:
When booking a trip, the following error message appears right after hitting the Search button starting with:
"Sorry, something went wrong. We have encountered a problem with your travel profile..."
When I save the Traveler Profile I see a generic error saying:
"Concur saved your profile to the database but was unable to save it to the reservation system. Please contact SAP Concur support and share the following correlation ID code: XXXXXXXXXXX And here is the request ID code for the error: XXXXXXXXXXX"
In transaction logs the following error is captured:
INVALID FORMAT/NOT ENTERED/ PBN/...
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Environment
Travel > Profile
Product
Concur Travel all versions
Keywords
When I save the Traveler Profile or when I try to book a trip I see a generic error. In the transaction logs there is an error saying: "INVALID FORMAT/NOT ENTERED/ PBN/..." , KBA , CON-CA-USP , User Profile , CON-SRV-TRV-ADM-AMA , Test Amadeus , Problem
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