SAP Knowledge Base Article - Preview

3819023 - New Concur Travel - Why do I not see any HRS rates in my hotel search?

Symptom

User was searching for hotel in Erlangen and wanted to book the Holiday Inn - the niu, Cure Erlanger. by IHG.   The hotel was returned in the search results, however no room rates displayed.

Example of how the hotel rates returned Concur Travel:
User-added image


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Environment

Travel > Direct Connect

Product

Concur Travel all versions

Keywords

User was searching for a hotel in Erlangen, the hotel details returned, but no rates shown , KBA , CON-MOB-TRV-HTL , Hotel , Problem

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