SAP Knowledge Base Article - Preview

3819025 - Error: “INVALID FORMAT CITY NAME FORMAT CI” when booking a car in Concur?

Symptom

In Concur I was searching for car in Lyon airport(LYS). After selecting the car type and rate I clicked on Reserve Car and Continue button and received an error states INVALID FORMAT CITY NAME FORMAT CI.

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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

When I am reserving car in Concur I received an error states “INVALID FORMAT CITY NAME FORMAT CI” , KBA , CON-CA , Cross Applications , CON-CA-ADM , Administration , CON-SRV-TRV-ADM-IDH , Import Hotel Discounts , CON-CA-TLS-IEM-IMP , Import Credit Cards , Problem

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