SAP Knowledge Base Article - Preview

3819061 - New Concur Travel - Why did my Amtrak booking failed when the payment was already sent to vendor but received failed email?

Symptom

Was there recently a new requirement to need the billing address for Amtrak bookings either be it using a Ghost Card or personal card? As we see the bookings fail though we send correct card details to Amtrak. But we receive failed amtrak emails that the payment was not completed. what is the behaviour?


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Environment

Direct Connect-Rail-Amtrak

Product

Concur Travel all versions

Keywords

Was there recently a new requirement to need the billing address for Amtrak bookings either be it using a Ghost Card or personal card? , KBA , CON-SRV-TRV-RAL , Rail , CON-CA , Cross Applications , Problem

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