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3819106 - Mileage Services Error: Unexpected System Error. Please try your action one more time. If you encounter the error again, please forward all information, including the events leading to the system error, to your Expense administrator.

Symptom

I’m a Processor saving a report entry in Processor view and I receive an “Unexpected System Error. Please try your action one more time. If you encounter the error again, please forward all information, including the events leading to the system error, to your Expense administrator.” on an entity with New Mileage Services activated.
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Environment

Expense>Mileage

Product

Concur Expense all versions

Keywords

Processors may see “Unexpected System Error. Please try your action one more time…” when saving an expense entry in Processor view. This occurs only in entities where New Mileage Services is activated and is caused by an audit rule condition that references the Passenger Count field, which New Mileage Services does not support. , KBA , CON-CA-ADM , Administration , Problem

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