SAP Knowledge Base Article - Preview

3819119 - Why can't I see the Mobile Password option to Login to SAP Concur mobile app?

Symptom

I am trying to login Concur mobile app using a test user account in PROD site. However, after entering the login ID, I always get an SSO Login page instead of Mobile password option.


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Environment

Expense > Mobile - Expense

Product

Concur Expense all versions

Keywords

I am trying to login Concur mobile app using a test user account in PROD site. However, after entering the login ID I always get an SSO Login page instead of Mobile PIN/ password option. , KBA , CON-CA-ADM-AUA-MMS , Manage Mobile Sign-On , Problem

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