SAP Knowledge Base Article - Preview

3819122 - How to clear the employee expense preferences?

Symptom

Employee expense preferences are recorded for each user when they choose an expense type for a card transaction during the expense entry process. If an employee's expense preference does not match the corresponding mapped merchant code, it may lead to an incorrect expense type being assigned, potentially causing discrepancies or issues within the expense report.


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Environment

Expense > Credit Card Services

Product

Concur Expense all versions

Keywords

Client wants to clear employee expense preferences for a user or full account , KBA , CON-CA-USP-CRC , Credit Cards , Problem

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