SAP Knowledge Base Article - Preview

3819185 - New Concur Travel - Why does a cancelled or ticketed trip still show up as needing approval?

Symptom

We have noticed that when trips are either cancelled due to lack of approvals or they have been claimed by the travel agency and a ticket has been issued, that they still show up in the Trips Awaiting Approval tab and the status stays as if it is pending approval.  Why does this happen and how can we get the trip removed from the Trips Awaiting Approval tab?


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Environment

Travel > Travel Administration

Product

Concur Travel all versions

Keywords

KBA , CON-EXP-APR , Approvals , Problem

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