SAP Knowledge Base Article - Preview

3819231 - Why was the PNR not sent to the Agency's Ticketing Queue?

Symptom

A user booked flights in SAP Concur and saw that the flights were confirmed, however, the trip was never placed onto the agency's Ticketing Queue to be ticketed. Why would this happen?


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Environment

Travel > GDS Shop & Book

Product

Concur Travel all versions

Keywords

PNR is not queued to Ticketing Queue for the agency to issue the ticket. , KBA , CON-SRV-TRV-ADM-LAN , View Airlines , CON-CA , Cross Applications , CON-CA-ADM , Administration , Problem

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